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Do you have any questions?

It's time to solve them!

What materials are wigs and extensions made of?

Our wigs and extensions are made with the highest quality natural hair , premium natural fibers and also synthetic. This guarantees a realistic look, softness to the touch and durability over time.

Can wigs and extensions be customized?

Yes , we offer custom options in length, color, texture and style for both wigs and ponytails and extensions. Our goal is to accommodate your specific needs to give you a unique look.

What are invisible clip-in extensions?

Invisible clip-in extensions are hair pieces designed to blend seamlessly with your natural hair. Thanks to their discreet and easy-to-use attachment system, you get instant volume and length without compromising on naturalness.

How do you put on custom ponytails?

Our custom ponytails feature a simple and secure attachment system. Simply gather your hair into a ponytail, secure the piece and adjust it comfortably for a natural and stylish finish.

How do I care for and maintain wigs and extensions?

For optimal maintenance, we recommend:

  • Wash with mild shampoo and cold water.
  • Allow to air dry or use a hairdryer on low heat.
  • Store in a dry, protected place.
  • Use our accessory kits , which include specific products such as glue, edge control and tools for professional care.

How long do wigs and extensions last?

The length of the wig depends on the use and care given to it. With proper maintenance, our natural wigs can last 1-3 years, while clip-in extensions can last several months or more.

Can products be returned?

For hygiene reasons, we only accept returns of products that have not been used and are in their original packaging. Please see our returns policy for more information.

How can I choose the perfect wig or extension for me?

If you have any questions about the ideal product, our customer service team will be happy to advise you. Contact us and we will help you find the option that best suits your needs and style.

What payment methods do you accept?

We accept secure payments via credit/debit card, PayPal and bank transfer.

What is the difference between human hair wigs and fiber wigs?

Human hair wigs offer greater versatility, allowing for coloring, heat styling, and a more authentic finish. Human hair wigs are lighter, require less maintenance, and maintain their original style for longer.

Can wigs and extensions be dyed or heat styled?

Yes, human hair wigs and extensions can be dyed and styled with heat styling tools such as flat irons or curling irons. However, we recommend doing so with care and using heat protectants. Human hair wigs should not be dyed, but some can be styled at low temperatures.

  • CUSTOMER SERVICE

    We are proud to advise you on any questions or queries you may have.

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  • EUROPEAN QUALITY

    All our products have the EU seal guaranteeing the highest quality and hygiene.

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  • MADE IN SPAIN

    Wigs are handmade and can be customized to get exactly what you are looking for.

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  • PERSONALIZE PRODUCTS

    Some of our products can be adjusted and customized to ensure the required fit and style.

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